Frequently Asked Questions (FAQ)
Q: What are the system requirements?
A: These are the system requirements:
- Microsoft Windows 7 or 8 ( Recommended) (32bit or 64bit) or
Microsoft Windows Vista (32bit or 64bit) or
Microsoft Windows XP SP3 (32bit or 64bit) (Windows XP is Not recommended)
- Microsoft .NET Framework 4
(Will be installed automatically at setup time)
- Internet connection. Preferrable a broadband connection
Q: Does the program support 64bit Windows?
Q: Why doesn't some WMA streams work correctly?
A: If you experience problems with WMA streams (On Windows 2000 or XP)Download the
latest Microsoft WMA-codes from here.
You may also have a local firewall issue. If you have any 3rd party firewall/security
suite software, please make sure that you let WMA/MMS: streams pass through without
Q: Can I listen to Real Media streams?
A: No, there is no support for Real Media. This is mainly because that the Real
format is closed and no third party components except the Real Media Player can
utilize these streams.
Q: Why doesn't the recorded files begin and end exactly?
A: Because the accuracy is dependent on the broadcasters information. The more precisely
they are sending song change information, the more accurate will the recorded songs
Q: What happens after the demo expires?
A: After the trial period, Recording and Album Art are disabled. Apart from that,
the program will continue to be functional. You can purchase a license from within
the program. During the trial period there are no limitations.
Q: Why doesn't the Album Art show up when I am listening to a station?
A: In order for the Album Art to show the Art, 2 requirements must be fulfilled:
- The radio station must broadcast Artist and Song information (not all do)
- The Album Art must be found from Amazon.com